Hello, I'm Lisa Busch
Greetings, and welcome to the next chapter of my professional journey! I am a seasoned Certified Project Management Professional (PMP) and Prosci Certified Change Practitioner actively seeking new opportunities. With a rich senior-level program and project leader background in Business and IT, I am eager to bring my program, project, and change management expertise to a fresh and exciting challenge.
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My passion lies in orchestrating complex cross-functional teams and driving impactful change initiatives. I am dedicated to aligning strategic goals, meticulously documenting progress, managing stakeholder expectations, and delivering compelling senior stakeholder communications.
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As I embark on exploring new opportunities, I invite you to join me in discovering the value and results-driven professionalism I can bring to your team. Let's connect and explore how my skills and experience can contribute to the success of your organization.
Lisa J Busch, MBA, BS, PMP
SR. PROGRAM/ PROJECT MANAGER
(567) 201-6694
Email:
Address:
5180 US-6
Helena, OH 43435
Phone:
SERVICE NAME
Describe the key features of the service and how users can benefit from it.
SERVICE NAME
Describe the key features of the service and how users can benefit from it.
SERVICE NAME
Describe the key features of the service and how users can benefit from it.
SKILLS
Program & Project Mangement
Risk & Change Management
PMO & Process Management
Leadership & Managing Complex Team
Stakeholder Mgmt & Communications
Agile & Waterfall
Expertise
1
Project & Program Mgmt
I possess extensive expertise in Business and IT program and project management, with a proven track record of successfully leading teams to achieve project objectives. My experience spans across diverse industries, both domestically and globally. I excel in program, project, and change management, and I am adept at steering complex cross-functional teams. My skills include aligning strategic goals, documenting and communicating measurable progress, managing stakeholder expectations, and delivering effective senior stakeholder communications. Whether it's Construction Estimating, Project Engineering, Scheduling, Cost Management, Contract Administration, or overall Business and IT Project Management, I bring a comprehensive set of skills to drive success in various facets of the project lifecycle.
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Leadership
My leadership expertise lies in successfully guiding program and project teams, steering committees, and organizations across various sectors, including business, academia, and personal hobby pursuits. With a proven track record, I bring a wealth of experience in fostering collaboration, driving strategic initiatives, and achieving tangible results. My commitment to ongoing education underscores my dedication to enhancing leadership effectiveness and staying abreast of evolving practices in the dynamic landscape of organizational leadership.
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Stakeholder & Communication Mgmt
My proficiency extends to stakeholder and communication management, where I excel in understanding and meeting stakeholder expectations. I have a track record of effectively communicating project progress, aligning with strategic goals, and managing stakeholder relationships at various levels. Whether through written documentation or verbal communication, I prioritize clarity and transparency. My expertise in senior stakeholder communications ensures that key messages are conveyed articulately, fostering understanding and support for project initiatives. I am dedicated to maintaining strong relationships with stakeholders to enhance project success and overall organizational effectiveness.
MOST RECENT EXPERIENCES
2020-2023
Senior Program/ Project Manager
Senior Communication Lead
USAA, Inc.
As a contract employee for Randstad USA, I provided USAA Inc. Portfolio, Program, and Project Strategy and Management services to improve delivery and align with business goals.
In my role as a communication lead, I provided communication planning and collateral to facilitate project awareness to the C-Suite and executive project leadership for a critical initiative.
Highlighted Achievements:
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Developed a Program/ Business strategy for the Risk, Data, and ITGC regulatory compliance programs, resulting in effective processes, reduced PMO third party manhours, cost savings, and reduced intermediate project timelines by up to four quarters.
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Delivered a new 3rd Party digital offering to enhance the members’ experience and create tangible and intangible value for the business.
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Obtained synergies and future-proofing through IT system and ERP updates, migrations, and consolidations.
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Developed a T +/- Communication Strategy for stakeholder awareness.
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Developed a metric-based Senior Management Briefing to report the saturation and change impact on division employees.
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Led the development of KPI workstream strategic change communication planning.
2017-2020
Senior IT Project Manager,
Major IT Projects and Strategy
Marathon Petroleum LLP.
As a Sr. IT Project Manager, Provided program, project, and change management services for multiple large-scale IT enterprise and industry projects for new, customized, and refreshed projects domestically and internationally in the Major IT Projects and Strategy department.
Highlighted Achievements:
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Corrected and delivered a $5 MM troubled global SAP ERP Implementation project on time and under budget by establishing teamwork, creating strategic goals, providing measurable feedback, and establishing communications.
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Successfully led and closed the RTR and MDG workstreams in Marathon's largest-ever IT project, merging Marathon and their acquired companies by integrating into SAP Hana and Right-Angle ERP on-prem ERP system.
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Managed the IT Testing for Marathon's largest IT project in company history, including managing UAT End-to-End testing in HP-ALM, reporting testing metrics, and training.
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Developed and conducted PROSCI change readiness, continuous improvement, and project planning training.
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Updated and developed the PMO and Change Readiness processes and standards in the Major IT Projects and Strategy department.
PAST EMPLOYERS
HIGHER EDUCATION
2019-2021
TIFFIN UNIVERSITY
MBA - Leadership & Change (with Distiction)
Embracing a fresh perspective on leadership and change, coupled with an aspiration for career growth, led me to the MBA program in Leadership and Change—a decision that felt natural and essential. While my bachelor's degree enhanced my ability to manage people for increased production and efficiency, the MBA studies prompted a deeper exploration into the realms of motivation and psychology. This extended not only to those I manage but also to a profound self-reflection.
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The skills and insights gained from the MBA program have been instrumental in uncovering and fortifying my weaknesses, contributing significantly to my evolution into the servant leader I am today. The program not only equipped me with advanced management techniques but also instilled a profound understanding of the human dynamics essential for effective leadership and driving meaningful change within organizations.
2017-2018
BOWLING GREEN STATE UNIVERSITY
Bachelor's Degree - Technology/ Quality Systems
TERRA COMMUNITY COLLEGE
In the face of a growingly competitive market, I recognized the imperative to enhance my knowledge and skillset to stay ahead. Enrolling in the BGSU Quality Systems program proved to be transformative, going beyond mere skill acquisition. This program reshaped my perspective on productivity, quality, and resource management by delving into the intricacies of Lean, Six Sigma, The Toyota Way, Push-Pull, Kaizen, ISO-9001, supply chain management, and a myriad of other valuable lessons in process improvement, quality management, and soft skills. The knowledge gained has not only fortified my professional capabilities but has also provided me with a holistic understanding of effective and efficient business practices in today's dynamic landscape.
Associate Degree- Architectural/ Construction Management
My associate's degree served as the cornerstone for my career in project management, igniting a passion for projects that has fueled my professional journey. Beyond providing a solid foundation, it paved the way for career advancements, enabling me to secure roles in various key areas such as Construction Estimating, Project Engineering, Scheduling, Cost Management, Contract Administration, and ultimately, Project Management. This degree not only shaped my skill set but also opened doors to diverse opportunities, allowing me to contribute meaningfully to different facets of the project lifecycle.
Certified
Prosci Change Management Practitioner
Certified
Project Management Professional (PMP)
Recently received Linked In Certificates:
Product Management First Steps, Technology for Product Managers, SQL Essentials, Agile Foundations, and Communicating with Executives
Recent Certificates
More About Me
I have over 25 years of working on projects with more than 10 years of experience in managing complex and large-scale business and IT programs and projects. Some of these projects include governance/ regulatory alignment, ERP implementations, automation installations, and industrial/ commercial construction projects. I hold a PMP certification from the Project Management Institute, a PROSCI Change Practitioner certificate, and an MBA in Leadership and Change from Tiffin University with distinction. My current mission is to find an opportunity that will allow me to leverage my skills and knowledge to deliver value-added solutions and outcomes.
In my personal life, I enjoy spending time with my family and friends, showing horses, visiting local hotspots, and traveling.
For a look inside my business/ leadership profile, I have taken the following assessments:
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Briggs-Myers - ENFJ (Extrovert, Intuitive, Feeling, Judging)
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Strength Deployment Inventory (SDI) - MVS Assertive-Directing, Conflict Sequence Judicious-Competing
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Deloitte Business Chemistry – Pioneer 45%, Driver 42%, Integrator 11%, Guardian 2%